Guarantee & Return Policy

General Policy:

-Perennials, grasses, trees and shrubs have a one year guarantee.

-Upon delivery customers will have the opportunity to check over the plant material. If they are unhappy with any of the items for any reason a replacement will be sent as soon as possible at no charge. If the customer is unable to be present during the delivery then they will have 3 days to inform us of any deficient items and a replacement will be sent immediately at no charge. Deficient items must be exchanged for the replacement item.

-Plants On Demand reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason.